Supplier Relations Manager

Overview

At VEO, we are committed to optimizing our supplier database and enhancing supplier relationships to drive growth and increase purchasing opportunities. As a dynamic team, we strive for efficiency, collaboration, and data-driven decision-making in all aspects of our business. Join us as a Supplier Relations Coordinator and help shape the future of our supplier partnerships.

The Supplier Relations Coordinator will play a pivotal role in managing and optimizing our supplier database, identifying growth opportunities  and fostering strategic supplier relationships. This position requires a data-driven approach, strong organizational skills and the ability to collaborate effectively across various departments

Key Responsibilities:

 Data Analysis & Segmentation:

·        Analyze supplier data to identify high-potential growth and retention segments.

·        Ensure data accuracy and enrich the supplier database with relevant business information.

·        Develop segmentation plans (based on type, country, product family, and industry) to better target commercial campaigns.

Supplier Strategy & CRM Development:

·        Collaborate with IT and procurement teams to develop and maintain CRM tools, ensuring seamless integration with other systems (ERP, E-marketing).

·        Design and implement CRM campaigns (cross-selling, up-selling, loyalty) in partnership with Marketing and commercial teams.

·        Monitor key KPIs, including conversion rates, activity rates, loyalty metrics, and transaction values, to assess the impact of CRM initiatives.

Cross-Functional Collaboration:

·        Work closely with purchasing teams (prospecting, sourcing) to ensure CRM insights are effectively utilized.

·        Collaborate with Marketing to align campaigns with commercial objectives and identified supplier segments.

·        Coordinate with IT to ensure CRM tools are efficient, robust, and well integrated into the company's digital ecosystem.

Performance Monitoring & Strategy Adjustment:

·        Analyze the results of CRM actions and adjust strategies as needed to enhance overall performance.

·        Propose and track action plans based on data analysis, seasonal stock needs, and supplier requirements.

Requirements:

• Bachelor’s degree in Business, Supply Chain, Marketing, Data Management, or a related field.

• 4+ years of experience in supplier relations, procurement, or managing large databases.

• Strong analytical skills, with experience in data segmentation and strategy development.

• Excellent communication and collaboration skills, with the ability to work across multiple teams and departments.

• Proficiency in database management systems, ERP platforms and data analytics tools.

• Experience in optimizing internal workflows and supplier engagement processes.

• Knowledge of key performance indicators (KPIs) in a commercial or procurement environment is a plus.

Why Join Us?

·        Opportunity to make a tangible impact on supplier relationships and purchasing strategies.

·        Collaborative and supportive team environment.

·        Growth and development opportunities within a forward-thinking company.

If you are passionate about data-driven decision-making, strategic supplier relationships and working in a cross-functional team, we would love to hear from you!